Your refrigerator is not cooling. Don’t be too quick to exchange it for a new one. Btw the price of such a purchase is quite high. Most owners would like to use their fridge as long as possible. The first thing to check is your refrigerator’s temperature control settings. Perhaps it got accidentally shifted. If so, shift your refrigerator to a colder setting to see if that helps. Another possible issue is the food load. Ensure that there isn’t too much food near the air vent. Examine your refrigerator’s gaskets to ensure they are sealing properly. A poor seal could cause the refrigerator to leak cool air. Repair or replace them if necessary. Also, check the state of the refrigerator’s condenser coils. If they are significantly dirty, they won’t regulate properly and will make the refrigerator work harder to keep itself cool. Feel free to contact our customer support to get necessary help in time and prolong the lifespan of your unit.