It might not be the first time you see a puddle of water on the floor near the bottom hinge of the freezer door on your Samsung rs25j500dsr refrigerator. At first you could think it was just some ice that fell out of the dispenser. We recommend opening the freezer door and pulling out the bottom shelf to check if there is a layer of ice collected at the bottom of the freezer. If so, the defrost drain line may be clogged. Look in the bottom, back of the freeze for a hole. You may have to remove a panel to get to it. Basically when your defrost cycle runs every few hours, the water that melts cannot drain out because the line is clogged. Pour some hot water into the hole until the ice is melted and try to blow into the hole, maybe with a reversed shop vac or compressed air if you have it. Once you clear the line you should be good to go. If not, the ice maker is faulty. Reset the ice maker as in the manual. To reset your ice maker:
- Remove your ice bucket so you can get to your ice maker.
- Locate the test button. It's a rectangular button near the front of the ice maker, on the side or bottom. There may be writing that says TEST or an arrow pointing at it.
- Press and hold the button until you hear a chime indicating that the test is starting.
- Quickly put the ice bucket back in; depending on the type of ice maker you have, whatever ice is in the ice maker will dump soon.
Don't press the Test button repeatedly; water may overflow or ice may jam, damaging your ice maker. In fact, we recommend performing the reset no more than once per day. If resetting doesn’t help, there is a need to replace the defective ice maker. We'd like to admit replacing the ice maker on your Samsung rs25j500dsr refrigerator is a rather dirty job that involves the need for a tremendous amount of time. We highly recommend contacting a professional maintenance assistant to stop leaking and prolong the usable life of your appliance!
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