On this KitchenAid oven, each door has its own latch mechanism that consists of a motor, a position switch, and the door switch used to activate the cavity lights. The error "F5E1" indicates that your door latch has failed. If the door is already unlocked, then it'll be easy to replace the latch. If the door is currently locked shut, try turning the breaker off to the unit for 60 seconds to see if it will reset. Each time the power is removed and then applied to these ovens, both latches will lock then unlock the doors to ensure they are in the home open position. By doing so, you might be able to get the bottom oven door opened allowing me access to the latch assembly. With the latch removed, try to begin a clean cycle so you could watch the motor operate and you will probably find that it will start to turn, but never rotate enough to lock the door. If nothing resets the door lock, then you just need to manually open the door and replace the door latch assembly. It's not easy to manually unlock the door. You'll need to use a coat hanger and pull the latch assembly from RIGHT to LEFT by slipping it down between the door and the oven frame at the top. Force the latch over to the left and open the door, then you can remove the panel in front of the door latch and replace the latch assembly. Now it is necessary to add that you may need something stronger than a coat hanger to manually open the door. If you have an "L-shaped" tool like a cotter pin puller or allen wrench, that might give you the added strength to be able to pull on the latch and release it. Monitor the oven for one minute to ensure the error code does not display again. In case of a failure, contact our customer support to get additional information!
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