How to fix a not draining Samsung Wa50k8600av/aa washer?

Your Samsung Wa50k8600av/aa washer has finished the cycle but water is still in the drum. Naturally the laundry will be wet. This is a typical situation with electrical appliances that have been in use for many years. But what are the main reasons why the washing machine does not drain the water? If the washer isn't level it may not drain correctly. Make sure your washer is level. Incorrect drain hose installation is the most common reason for drain issues, and service is rarely required. For more information, the full installation instructions are available in the user manual. Clean or replace the drain pump. Turn off your washer’s water and power supply. Place some towels and a bowl in front of your washing machine. Pull out the hose connected to your home drain. Unscrew the back panel of your washer with a screwdriver. Look for the other end of the drain hose connected to your washer’s drain pump. Use a pair of pliers to press and hold the two protruding ends of the clamp holding the hose to the pump. Slide the clamp out of place and disconnect the hose from your washer’s drain pump. Use a screwdriver to remove the screws holding the drain pump. Disconnect the electrical connectors attached to the drain pump (there should be two). Use your screwdriver to clean any debris from the pump. Check the pump for any cracks or breaks (buy a new one if you notice any damage). Take your cleaned or new pump and reconnect the electrical connectors. Screw the pump back in place. Reconnect your drain hose to the drain pump. Put the hose’s clamp back in place the same way you removed it (ensure that the hose and the pump are securely connected). Screw your washing machine’s back panel back in place. Reinsert the other end of your machine’s drain hose into your home drain. Give us a call and get professional help if you are not sure about how to clean or replace the drain pump.