The refrigerating appliance is never insured against breakdowns. If you notice that the refrigerator motor works, but the fridge does not freeze, you need to investigate the conditions without turning off the device. Check if the condenser is warm - the grill on the back above the compressor will help to test. If it is in the foamed part, make sure that the outline near the door is warm. The compressor heats up during operation, but the hand must withstand the touch for 10 seconds without scalding. Listen to check if the engine shuts down or runs non-stop for over an hour. In case when the engine noise has changed or the shutdown is accompanied by a knock - all these must alert the owner as diagnostics and repairs are required. Your KitchenAid refrigerator is designed for indoor, household use only. It is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). Operating the refrigerator outside of the recommended temperature range may result in improper temperatures, temperature fluctuation, and/or the refrigerator not running at peak performance. The Power Outage indicator (on some models) lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen. The control panel display will read “Power Outage” and an alert tone will sound 3 times. Touch any button to stop the tone, and touch any button again to turn off the Power Outage icon. Once the power outage has been confirmed, “Power Outage” icon will disappear and the display will return to the Home screen. There is typically no need for routine condenser cleaning in a normal home operating environment. However, if the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency. Refer to the Owner's Manual for additional information on cleaning the condensers for your specific refrigerator model. Some models do not require the condenser coils to be cleaned and other models can only be cleaned by a certified technician. If the refrigerator is not cooling properly, check to make sure the Refrigerator is turned on. Some Refrigerators need to be manually turned back on after a power outage or power surge. The Refrigerator could also accidentally be turned off during routine cleaning. Continue self investigation or give us a call to eliminate the issue without problems.
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