Modern Korean appliances are extremely reliable. LG and Samsung are constantly improving the quality of their products. It is not a surprise that their products have gained such wide popularity all over the world. Unfortunately, no matter how reliable the device is, sooner or later it may break down. Let's try to figure out the reasons what has happened with your LG refrigerator and why it refuses to turn off. The LG refrigerator constantly works without stopping as a result of improper installation or not correct settings, but there can also be serious damage to the internal parts of the refrigerator. For example, failure of the thermostat, control board, blockage in the draining system, leakage of freon, defects of the gaskets, etc can take place. The exact cause of the breakdown can only be found after diagnostics. Unplug your refrigerator and check the power cord for any visible damage. Then, plug the fridge back in, making sure the power cord is inserted fully. Then, turn the circuit breaker to the unit off and then back on. If the circuit breaker is turned off or a fuse is bad, then it will not provide power to your refrigerator. If not, try out resetting the compressor:
- Locate the refrigerator power cord on the back of the appliance.
- Disconnect the power cord from the wall outlet.
- Turn both the fridge and freezer controls to "Off" or "0" inside the fridge.
- Adjust the fridge and freezer controls to the desired setting.
- Allow the fridge up to one day to adjust to a stable temperature.
We recommend you run a professional diagnostic to eliminate all possible issues and replace faulty parts before your LG refrigerator passes away completely.