If your LG washer / dryer combo is showing an OE signal, the washer is unable to drain the water out during the wash cycle. The washer reports that there is an issue with the drain line. The error may be caused by minor problems, which can be removed by your own, or serious malfunctions that require professional help from a specialist. First of all, you have to drain the water from the machine and pull out laundry. Mostly, the washer drain pump gets defective. The drain pump is located inside the washer. It can be accessed by removing power to the washer, opening up the panel, and taking the hoses off the drain pump to check for blockages. This procedure should be done if you are completely confident you are able to take the washer apart and can be safe with electrical components. To test the drain pump it’s best to run a spin only cycle. Do this by pressing POWER to turn your washer on. Then press the SPIN SPEED button until HIGH is visible. Go ahead and press the START/PAUSE button to begin the spin cycle. If you hear a humming noise, your washer is beginning to drain. However, if you do not you may want to hire an appliance repairman to physically check the drain pump. This part is located inside the washer and is a bit harder to check if you’re not comfortable working with electrical components. It is recommended to check the drain hose and the drain pump filter as well. If you checked the drain house, filter, and replaced the pump and in normal cycles it still throws the OE error code, there is something else that causes the OE code. If you feel doubtful about the drain line diagnostic and repair, don’t handle it yourself. Give us a call or contact via message to our customer support. We’ll take care of your LG washer / dryer combo.
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