Client’s Whirlpool cooktop has been damaged after a fire and the tip of the chord has been burnt. After the accident the appliance won’t turn on. This particular case requires professional assistance as the damage hasn’t happened due to improper maintenance. It will be hard to predict all consequences of the accident; all parts of the cooktop need a thorough check. If your cooktop stopped lighting without any obvious reason, you may try to fix it yourself. If you hear clicking and see sparks as you turn the burner knob, and can smell that gas is flowing okay, but the fire won’t ignite, it’s possible that the gas feed is clogged. This is a super quick and easy fix – simply lift off the grate (make sure it’s cool to the touch), take off the burner cap, and lift the burner out from the range top. For some models, you may need to unscrew the two screws holding the burner in place – for this, a regular nut driver or socket wrench will do the trick. If you’ve got an oven burner not working properly after a thorough cleaning, try checking the igniter connections to make sure they are secure. Unplug the oven from the wall, as you will be working with electronic components and don’t want to receive a shock. Lift the burner head completely out of the oven – it should have wiring coming out of the range top connected to the bottom of it – and examine the connections to make sure the wires are properly attached to the igniter. Loose connections can prevent the igniter from sparking and the fire from lighting. If only one (or more) burner won’t light because it’s not getting a spark when you turn the control knob, but the others do receive sparks and ignite properly, you may need to replace the igniter wiring harness. Parts of the igniter harness can short out if liquid boils over and spills out onto it, or the turning shaft that lines up with the burner valve can get stripped over time and prevent it from turning properly. To replace the igniter wiring harness, shut the gas and unplug the stove first of all. Only doing that, remove the burner grates and burners. Contact a repair technician if you need additional assistance.
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