Whirlpool Washer Unable to unlock the door / to open it: How to Fix?

You can’t use your washer when the door has been jammed. Leaving your damp clothes in the machine will cause your laundry and the machine itself to smell. There are three likely reasons why your washing machine door won’t open so read on and we’ll explain what can be done to open it. But first things first, please remember to switch off and unplug your appliance before starting your fix. Surely, when you are not ready to fix anything, just call maintenance assistants and delegate all the routine to them. As a rule, Whirlpool washers do not experience such troubles after the first four - five years of usage; still, it is not immune to this breakdown. You may find your washing machine has had no problem draining but the door handle is loose or floppy. In this case the handle is most likely broken. Luckily there are two ways to manually open your washing machine door. If the handle of your machine faces out (as in the washing machine pictured) you may be able to release the catch with some garden wire or string trimmer line threaded around the edge of the door. Simply pull the wire or line sideways, gently but firmly, towards the handle to release the door catch and open the door. If this hasn’t worked or your washing machine handle faces the opposite way you can still release the door catch. Unscrew the top of the washing machine and lift it off so you can access the back of the door catch.  You’ll be able to push on the tip of the catch to release it. You may need a flathead screwdriver to help you if the catch is too stiff or fiddly to release with your fingers. The thermal lock should release the washing machine door about two minutes after the cycle ends. It works by heating up and expanding, so even when the washing machine is switched off the door won’t unlock immediately. The trick is to leave the washing machine disconnected for about five minutes so the lock can cool and release. Then you should be able to open your door. Sometimes the thermal lock will stick. In this case, striking the catch area firmly may let you release it. It’s up to you whether to contact a professional or repair the door yourself. Bear in mind that nothing should disturb your safety!


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